Shipping Policy

Shipping Policy

At Wenrio, we are committed to delivering high-quality beauty tools to our customers worldwide. To keep our prices competitive and offer free delivery, we optimize our logistics directly from our fulfillment centers.

1. Free Shipping.
We are proud to offer Free Standard Shipping on all orders. There are no hidden fees or minimum purchase requirements.

2. Order Processing (Handling Time)
Processing Time: 1–2 business days (Monday – Friday).
All orders are verified, quality-checked, and packaged within this window. Orders placed over the weekend will begin processing on the following Monday.

3. Estimated Delivery (Transit Time)
Once your order has been processed and shipped, the estimated transit times are as follows:

Note: Total Delivery Time = Processing Time + Transit Time.

4. Tracking Your Order
As soon as your package ships, you will receive a Shipment Confirmation email containing your tracking number. You can track your package directly through our website or via the carrier's portal. Please allow 24–48 hours for the tracking information to update. click here

5. Customs and Import Duties
For international orders, Wenrio is not responsible for any customs fees, duties, or taxes applied by your country. These charges are the responsibility of the customer.

6. Potential Delays
While we do our best to meet the estimated dates, shipping times may be affected by factors outside our control, such as customs delays, extreme weather, or carrier backlogs. We appreciate your patience.

Contact Wenrio

Wenrio Sales LLC
Company Number: B20250285651
Customer Support Email: support@Wenrio.store
Phone: +1 (628) 263-9414
Business Office (Mailing Only): 90 Lund Avenue, Ste 210, Hayward, CA 94544
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT -06:00) Central
Saturday & Sunday: Closed